By purchasing from us you are agreeing to our terms of business and that you are at least 18 years of age. Nothing in these terms affects your statutory rights as a U.K. customer
Faulty or damaged goods must advised on day of delivery by email
If for any reason you wish to exchange the goods or request a refund, you have 7 days in which to do this. Postage to be paid by sender. If you are returning anything first of all you MUST email and advise us so that the item can be dealt with correctly, failure to do this will result in a delay dealing with the item. Earrings and rings that are sized to special sizes outside our standard sizes are not refundable. We strongly suggest that you use the same method of return as the sending for security and proof of delivery.
We offer a 5 day secure guaranteed delivery if for any reason this is not possible i.e. goods out of stock you will be notified by email
PLEASE RETURN TO: - OUR PARENT FIRM
PHILLIPS JEWELLERS LTD units 1& 2 Victoria Market
Victoria Road West Cleveleys LANCS. FY5 1BS.
01253 856131 or 01253 850705. Speak to Jan, Lisa or Jane.
All sizes and weights are approximate. This includes the items appearance on pictures displayed in order to show detail we can not guarantee that pictures are to scale
Our goods are packaged in jewellery boxes suitable for presenting as a gift if needed.
We send in the U.K. all items are sent Royal Mail special delivery, fully insured and guaranteed delivery by one 1pm next day.
And Royal Mail Special delivery £4.99.
Overseas mail £7.50. Not always possible to insure depending on the country please email us for a quotation.
Your details are NOT revealed to any other source and are totally confidential, they used for only for tracking your order and to advise of any special offer that we make to our regular customers exclusively.
We are manufacturing jewellers and we reserve the right to make any changes to our designs from time to time as we make improvements to the models so some times the goods you receive may have small modifications, this is rare but we change only for the better.
PLEASE NOTE THE WEBSITE PRICES RUN INDEPENDENTLY FROM IN STORE PRICES THEREFORE ONLINE SALE PRICE IS OFTEN LOWER THAN OUR IN STORE PRICE. SO TO GUARANTEE A BARGING BUY ONLINE
